Browse through our list of Frequently Asked Questions to find information about our hotel in Pigeon Forge.
Guests paying with cash or through a third party are required to leave a $100 deposit for incidentals upon check-in. Deposit will will be released upon check-out.
Check-in time is anytime after 3 pm and check-out is out by 11 am. If your room is ready before 3 pm you are more than welcome to check-in early but during busy season (April through October) please understand that check-ins will most likely be exactly at 3 pm.
No, however, you are more than welcome to smoke at one of our 3 designated smoking areas away from the hotel.
Yes, we serve our 24 item, hot and cold breakfast bar daily from 7 am to 10 am. The breakfast bar consists of scrambled eggs, biscuits, gravy, sausage, bacon, grits, muffins, toast, bagels, English muffins, oatmeal, yogurt, 3 types of cereal, and a waffle station.
Yes, we have both river-side and parking-side handicap friendly rooms each featuring a single queen bed, raised toilets, and grab bars in the shower. We also offer a pool assistance lift, wheelchairs, shower chairs, toilet risers, TDD phones, and braille signs throughout the hotel.
Yes, we have many complimentary amenities for kids to enjoy. Pool tools, games, welcome bags and offer Kidfest events throughout the entire year.
- Yes, both an indoor and outdoor pool with a family size hot tub.
- The indoor pool is open daily from 8 am to 10 pm. The outdoor pool is open daily from 8 am to 10 pm during the winter months (Labor Day to Memorial Day) and 8 am to 11 pm during the summer months (Memorial Day to Labor Day).
No, we provide pool towels located in both the indoor and outdoor pool area.
We have complimentary Wi-Fi throughout the entire hotel, including the lobby, pool areas, picnic areas, conference room and guest rooms.
Yes, our on-site guest laundry is open 24 hours a day, 7 days a week.
Yes, The Inn On The River offers 128 beautiful newly decorated rooms, half featuring either a private balcony or a patio on the river.
No, however, we are within walking distance to the Pigeon Forge Community Center www.cityofpigeonforge.com/community-center.aspx which features a state of the art gym.
Not at this time, however, we do sell a variety of gift baskets, some include food.
No, all local or long distance calls are free of charge.
Yes, we have a trolley stop located right in front of our hotel that runs approximately every 15 minutes. Visit www.cityofpigeonforge.com/routes-and-schedules.aspx for trolley times and other information.