Browse through our list of Frequently Asked Questions to find information about our hotel in Pigeon Forge.
Guests paying with cash or through a third party are required to leave a $100 deposit for incidentals upon check-in. Deposit will will be released upon check-out.
Check-in time is anytime after 3 pm and check-out is out by 11 am. If your room is ready before 3 pm you are more than welcome to check-in early but during busy season (April through October) please understand that check-ins will most likely be exactly at 3 pm.
No, however, you are more than welcome to smoke at one of our 3 designated smoking areas away from the hotel.
Yes, we serve our 24 item, hot and cold breakfast bar daily from 7 am to 10 am. The breakfast bar consists of scrambled eggs, biscuits, gravy, sausage or country ham, grits, muffins, toast, bagels, English muffins, oatmeal, a variety of both Greek and regular yogurt, 3 types of cereal, and a waffle station.
Yes, we have both river-side and parking-side handicap accessible rooms each featuring a single queen bed, raised toilets, and grab bars in the shower.
Yes, we have a pool assistance lift, wheelchairs, shower chairs, toilet risers, TDD phones, and braille signs throughout hotel.
- Yes, both an indoor and outdoor pool with a family size hot tub.
- The indoor pool is open daily from 8 am to 10 pm. The outdoor pool is open daily from 8 am to 10 pm during the winter months (Labor Day to Memorial Day) and 8 am to 11 pm during the summer months (Memorial Day to Labor Day).
No, we provide pool towels located in both the indoor and outdoor pool area.
We have complimentary Wi-Fi throughout the entire hotel, including the lobby, pool areas, picnic areas, conference room and guest rooms.
Yes, our on-site guest laundry is open 24 hours a day, 7 days a week.
Yes, The Inn On The River offers 128 beautiful newly decorated rooms, half featuring either a private balcony or a patio on the river.
No, however, we are within walking distance to the Pigeon Forge Community Center www.cityofpigeonforge.com/community-center.aspx which features a state of the art gym.
Not at this time, however, we do sell a variety of gift baskets, some which include food.
No, all local or long distance calls are free of charge.
Yes, we have a trolley stop located right in front of our hotel that runs approximately every 15 minutes. Visit www.cityofpigeonforge.com/routes-and-schedules.aspx for trolley times and other information.